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Mature Quality Assurance Processes
Quality is the inner driving force of every software engineering related aspect that we handle at EPAM.
Quality management principles
Our Quality Management principles are the cornerstone of all the service and production activities running at EPAM:
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Customer focus - with the customer being of paramount importance to the business that we do, at EPAM we realize that understanding the current and future customer needs, meeting customer requirements and striving to exceed their expectations is mutually beneficial. |
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Leadership - leaders establish the unity of purpose and impart momentum to the organization. By creating and facilitating the agile and productive environment for our employees we help them become fully involved in achieving the company's objectives. |
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Involvement of people - at EPAM people at all levels make their tangible contribution into the organization-wide service and production processes. |
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Process approach - we believe that a desired result is achieved more efficiently when activities and related resources are managed as a process. |
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System approach to management - identifying, understanding and managing interrelated processes as a system contributes to our effectiveness and efficiency. |
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Continual improvement - continual improvement of the company's overall performance is a permanent objective of EPAM. |
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Factual approach to decision making - at EPAM we believe effective decisions are based on the analysis of data and information. And this is what we practice. |
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Mutually beneficial partner relations - we maintain trustworthy partner relations with solution and technology partners thus enhancing our mutual ability to create value. |
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Eastern Europe's Software Solution |
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| "But ultimately EPAM's selling point is the quality of its work."
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Quality Management System
Our ISO 9001 and CMMI certified Quality Management System has been specifically documented, implemented, and maintained to ensure we provide timely delivery of high quality products and services for increased customer satisfaction by enabling:
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Objective evaluation of the performed processes, work products, and services against the applicable process descriptions, standards, and procedures |
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Identification and documentation of the non-compliance issues |
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Feedback provision to project staff and managers on the results of quality assurance activities |
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Monitoring and improvement of the software engineering process to ensure the adopted standards and procedures are observed and the flaws are detected and dealt with in a timely manner |
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Timely resolution of the non-compliance issues |
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Execution of planned and systematic problem-prevention activities aimed at the software development process modification to prevent non-compliance issues |
"EPAM has worked through the business requirements with us and the business users are very comfortable with us using EPAM.
Their costs are much lower and the quality is excellent."
Maynard McAlpin
Director of e-Commerce, CareFirst
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Continual Improvement
We follow a meticulous process of continual improvement of the Quality Management System, from planning to measurement to corrective and preventive actions execution:
Dedicated Testing and Quality Assurance group
Our dedicated Testing and Quality Assurance group of over 400 resources ensures the high quality and extensibility of the software deliverables by employing advanced software testing and QA methods.
Proprietary Quality Assurance tools
We employ a set of internal tools specifically designed to provide a 360 grade view of the company-wide Quality Assurance processes.
"We were extremely impressed with the maturity of the software engineering process implementation in the company and with the evident client-oriented organization of EPAM. They not only know "what", but also attach great importance to "how" they should do things to meet the client's requirements in the best possible way. EPAM stands out through successfully striving to involve members from all organizational levels into decision-making and by implementing the industry proven best practices throughout the project life cycle."
Kent A. Johnson
SEI-Authorized SCAMPIsm Lead Appraiser
TeraQuest
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EPAM Expands Russian Presence |
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| "The Russian IT philosophy has always been about quality over quantity. EPAM is pursuing a more targeted philosophy, zeroing in on clients and geographies (e.g. Germany) friendlier to its model."
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